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Showing posts with label Switzerland Jobs. Show all posts
Showing posts with label Switzerland Jobs. Show all posts

IT Applications Support Officer

Posted In: :: jobs directory | employee recruitment | career searching | ngo jobs :: , :: jobs directory | employee recruitment | career searching | ngo jobs :: , :: jobs directory | employee recruitment | career searching | ngo jobs :: .

Location: Switzerland (Geneva)
Closing date: 07 Aug 2008
Job Description

The vacancy is in the Secretariat of the Global Fund. The Secretariat manages the grant portfolio, including executing Board policies, disbursing money to grant recipients and implementing performance-based funding of grants. The Secretariat is also tasked with resource mobilization; providing strategic, policy, financial, legal and administrative support and overseeing monitoring and evaluation. It is based in Geneva and has no staff located outside its headquarters.

The Global Fund is looking for staff with a strong commitment to health and development, an open mind-set, entrepreneurial and flexible attitudes as well as strong interpersonal skills.

Role Summary & Key results expected:

As part of The Global Fund (TGF) in the Information Technology Unit the IT Infrastructure Support under the supervision of the IT Operations & Support Team Manager will assist the TGF clients with the Application Support. She/he be a member of the Corporate Services Cluster/Information Technology Unit reporting to the IT Operations & Support Team Manager.

Key Responsibilities and Accountabilities:

Within limited delegated authority, the IT Applications Support Officer will be responsible for the following duties:

In the area of applications support, ensure follow up actions of the operation of IT Help Desk and manage IT clinics. Act as the focal point; supervise the fundamental operations of The Global Fund applications, oversee and provide work direction to external contractors; follow standard Help Desk operating procedures; work close with users to identify, resolve or escalate issues in a timely manner ensuring custemer satisfaction.

Provide advanced technical guidance; solve complex problems and ensure service quality is upheld; test, analyze, diagnose, solve or escalate applications issues, prepare periodic reports on applications support activities.

Be an advocate for TGF applications by working closely with users to resolve any issues they may encounter in a timely fashion and to ensure user satisfaction in a customer oriented manner. Answer incoming second Level tickets in a timely manner with particular emphasis on customer service. Understand and qualify issues, isolate the root cause of the problem. Escalate incident tickets to third level support staff when necessary.

The incumbent will create, revise and maintain documentation on TGF applications when required in accordance with ITIL Framework, configure systems, she/he will manage and administer user security within applications, participate in the design and testing phases of new releases and training for applications, develop tracking indicators related to the 2nd/3rd level support, participate in customer services improvement initiatives, define and coordinate Help Desk training sessions.

Perform other duties as requested.

PERSON SPECIFICATION

Qualifications and Membership Essential:
- University Degree or equivalent training, self study/work experience in IT or related area. Formal training and certification in computer science or related field; ITIL foundation certification; Microsoft Certified Professional.

Desirable:
- Project Management training.

Experience Essential:
- At least two years of progressively responsible experience at the national or international level in the public/private sector, specializing in information technology. Previous customer service experience and Management of Help Desk staff is required, including experience with the administration of mid-scale Microsoft Windows, NET (C#) and .Net Development environment. IT system troubleshooting and user and 2dn-3rd level desktop support (Microsoft Office).

Desirable:
- Creation and maintenance of IT documentation and IT operational procedures.

Technical skills and competencies Skills:
- Knowledge of Microsoft development tools and MS SQL Server, WEB and Windows development tools;
- Up-to-date knowledge of modern IT trends,
- Excellent writing skills and proven ability to communicate technical concepts in a simple non technical manner.
- Demonstrable self-initiative in furthering own technical knowledge
- Customer oriented and problem solving.
- Can work independently

Core Competencies

(The Global Fund has a “core competency framework” setting out standard behaviours that are expected of all staff. Only the key competencies for this role are listed. The selected candidate would be expected to demonstrate adequate levels across all core competencies).

- Gathering Information
- Solution-Oriented Analysis
- Demonstrating Accountability and Commitment
- Communicating Effectively
- Promoting Team Work

Languages:
An excellent knowledge of English and of French. Knowledge of other languages an asset.
Vacancies Contact
APPLICATIONS SHOULD BE SUBMITTED ELECTRONICALLY VIA THE GLOBAL FUND WEBSITE :
www.theglobalfund.org/en/jobs
Your online application will be acknowledged and a confirmation sent to the e-mail address that you have provided. Due to the sheer quantity of applicants, we will only contact candidates whose applications are of interest for this position and who are to be invited to participate further in the selection process.
Mandatory cover letter:
A covering letter not exceeding one and one half pages must accompany all applications. The letter should describe your ability to meet the essential requirements set out in the vacancy notice.

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IT Officer (PS HRMS Func Analyst) in Switzerland (Geneva)

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Location: Switzerland (Geneva)
Closing date: 14 Jul 2008
Job Description

ORGANIZATIONAL CONTEXT

The PeopleSoft Functional Human Resources Management System team is a group of skilled IT personnel with specific competencies in PeopleSoft. This team is one part of the Systems Management Section of the Business Solutions Service (BSS) within the Division of Information Systems and Telecommunications (DIST) which is responsible for the day-to-day operation of the organizations core software applications, of which the Management System Renewal Project module forms a large part.

Functional team members are responsible for researching system issues identified by business customers and for providing 2nd and/or 3rd level support of the organization’s business applications by implementing and maintaining the changes requested by the business users. As a result, they have the opportunity to impact the quality and availability of information throughout the organization and, thereby, to improve efficiency and effectiveness in the field.

This particular function is to provide expert PeopleSoft functional and technical skills in the PeopleSoft HRMS and Global Payroll modules.

FUNCTIONAL STATEMENT

Drawing on their expert PeopleSoft knowledge, the incumbent will lead assigned small and large scale projects by ensuring that business and user requirements are understood and translated into appropriate functionality. Works with technical developers, functional team members, and business users to design and develop customizations, bolt-on, reports, interfaces or other changes necessary to implement the project.
1. Using their expert knowledge of PeopleSoft functionality, the incumbent will provide production support, analysis and research system issues identified by business users. Work with users to solve problems.
2. For problem resolutions that require technical changes to the system, this individual will prepare the change requests and submit them to the Functional Team Lead.
3. Provide expert guidance, support, and coaching on PeopleSoft functionality to users. Serve as an expert PeopleSoft functional resource to other technical and functional team members as necessary.
4. Collaborates with business users to gather details for functional requirements documentation. This includes, but is not limited to: preparing functional specifications, attending meetings, communicating details of problem identified and providing functional system knowledge to clarify impact of change.
5. Develop functional test scripts or testing scenarios.
6. Perform functional testing and communicate results to developers and/or business users.
7. Maintain status of assigned projects and report to Functional Team Lead.
8. Provide documentation necessary for changes and/or updates to Human Resources system manuals and/or training documents. Provide training to users or to other team members as necessary.
9. Communicate system changes to business customers impacted.
10. Any other responsibilities/functions deemed necessary or as delegated by the Functional Team Lead in order to meet the level of the services in the organization.

REQUIRED COMPETENCIES

Code Managerial Competencies Code Functional Competencies
1. 0MC01
Strategic Planning 1. SF02 Systems Analysis

2. 0MC02
Leadership 2. SF01 Business Analysis

3. 1MC03
Managing Performance 3. HR11 Statistical data handling & analysis

4. 1MC04
Coaching and Developing Staff 4. SF05 Implementing & maintaining systems

5. 0MC05
Managing Resources 5. SF06 Preparing documentation

6. 1MC06
Political and Organization Awareness 6. SF07 Supporting users

ESSENTIAL MINIMUM QUALIFICATIONS AND PROFESSIONAL EXPERIENCE REQUIRED

Academic: University degree in Information Technology and /or Business Administration with focus on workforce management issues and completion of certified PeopleSoft training courses.
Experience: At least 8 years of experience in progressively responsible functions in an organisation that deals with development of systems and procedures for effective workforce managements and streamlining of administrative procedures. Of the 8 years, minimum of 3 years of experience should be in an international environment in the same functional area directly relevant to the current position. Extensive and relevant experiences in Human Resources related issues (i.e. HR and Payroll business processes). Good knowledge in the provision of support services in an International organisation. Extensive experience in the PeopleSoft HR and GP modules. Proven ability to deal with multiple tasks in a courteous and service oriented manner in a demanding working conditions that often have short deadlines. Excellent computer skills.
Skills: Ability for analytical and creative thinking for rapid solution(s). Ability to produce high quality out put with desirable results. Good communicator with strong interpersonal and negotiation skills to deal with persons of different cultural and educational backgrounds. Strive to live up to high ethical and professional standards. An outgoing personality and a team player with service oriented attitudes.
Languages: Excellent knowledge of English (written/oral/comprehension) and working knowledge in another UN language, preferably French .

DESIRABLE QUALIFICATIONS & COMPETENCIES

• A strong understanding of the HR policies and practices within the United Nations and UNHCR in particular.
• Technical background in PeopleTools and related technologies (SQR, Crystal, Query, etc.)
• Completion of UNHCR Specific learning / Training activities and, UNHCR Field experience

With the aim to achieve a gender-balanced workforce, UNHCR strongly encourages qualified women to apply.
Vacancies Contact
How to Apply:
A full curriculum vitae, including nationality and references, should be sent to: UNHCR, Vacancy Management Unit (quoting ref. 10001567), case postale 2500, 1211 Geneva 2 Dépôt, Switzerland, or by fax (+41 22) 739 7322, or preferably, by e-mail: hqpe14@unhcr.org.
Closing date for receipt of applications: 14 July 2008

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Head of Children and Talents 80-100%

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Location: Switzerland (Zurich)
Closing date: 31 May 2008
Job Description

Description:

In this interesting position you will be responsible for the following tasks:

- Develops with the Managing Director Vision, Strategy and efficient Procedures for the core area "Children and Talents"
- Independent creation of guidelines and management tools to optimize application processing in the “Children & Talents” core area
- Responsible to reach the level of the grant quotes set by the Foundation Board
- Responsible for the collection (call for proposals) and evaluation of applications for projects in core area "Children and Talents"
- Evaluates all pre-proposals and proposals using the official management tools
- Control aim, progress and milestones of all supported projects

Requirements

Our ideal candidate should meet the following criteria:

- Degree in social sciences (psychology, sociology or pedagogy)
- Postgraduate diploma/degree in relevant topic to UBSOF
- At least 5 years work experience in a development project for/with children
- At least 2 years work experience as head of program of a school, health or child protection project in Africa, Asia or Latin America
- Has further education in Project-Management
- Fluent in English and German (written and spoken), Spanish and French are a plus
ur Offering

- Works closely together with "Children and Talents" Experts of Foundation Board
- Visits 5-6 school projects or child protection projects per year
Vacancies Contact
UBS AG
Mr T. Schnoz
Human Resources & Education
Tel. +41-44-234 73 44
Interested? We're looking forward to receiving your complete online application with all necessary documents: http://www.ubs.com/careers, key word search: 37659

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Research Analyst: Social Policy and Development

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Location: Switzerland (Geneva)
Closing date: 19 May 2008
Job Description

Under the research programme on Social Policy and Development, the United Nations Research Institute for Social Development (UNRISD) conducts critical research on various approaches to social policy in developing countries. UNRISD requires a Research Analyst to work under the direction of the programme's Research Co-ordinator on ongoing research projects in Social Policy and Development.

The main projects the Research Analyst will work on are:

- Financing Social Policy;
- Social Policy and Migration in Developing Countries, which examines the links between migration and social policy in contexts of South-South migration; and
- the Social Policy and Development programme inputs into UNRISD’s forthcoming Flagship Report on Poverty Reduction and Policy Regimes.

Job Description

Specific duties of the post will vary as project needs dictate but are likely to include the following:

Research support: Provide detailed comments and feedback on draft research reports; Assist in editing (substantive and copy-editing) research papers and preparing them for publication; Conduct library and Internet searches; Assist in the drafting of new research proposals; UNRISD Research Analysts are encouraged to author or co-author a research paper on a topic relevant to the programme with which they are associated during their period at the Institute.

Project management: Act as a focal point for queries relating to the programme area; Maintain databases and files of relevant information; Identify potential researchers who might collaborate with the programme; Maintain and update databases of relevant researchers and research institutes.

Event organization: Assist with the organization of meetings, workshops and conferences.

Web site management: Work with the Web Site Manager to maintain the programme site.
Requirements

- Masters degree in social sciences, economics, development studies or a related area.
- 1-2 years research experience in the area of social policy and development.
- Excellent written and spoken English, knowledge of French and/or Spanish desirable.
- An ability to multi-task and adapt to changing demands.
Vacancies Contact
For further details please visit www.unrisd.org/vacancies

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Administration & Finance in Swiss

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Location: Switzerland (Geneva)
Closing date: 15 May 2008
Job Description

Duties and Responsibilities:

Under the supervision of the Executive Director of FAS and together with the staff of the Regional Office for Africa in Dakar, Senegal and the Liaison Office in New York, USA, the staff member will be responsible for accounts maintenance, budget control and for coordinating logistics and broad administrative support functions, which may include supervision and execution of administrative tasks. The incumbent will perform also all secretarial functions as follows:

- To process payment of salaries, allowances, travel claims and other payments to secretariat staff, vendors and other claimants;
- To maintain cash books for reconciliation with bank statements, including control of disbursements and balancing of books and ledgers;
- To maintain liaison with officials of local banks and financial institutions to obtain day-to-day information on exchange and interest rates, changes in procedures and regulations, and matters pertaining to the maintenance of office bank accounts;
- To administer the logistics and contacts with service providers such as travel agents, hotels, translation and interpretation agencies, office suppliers etc.;
- To coordinate the administrative work of FAS International Secretariat and perform liaison duties with FAS Regional Office, Dakar and other FAS offices;
- To arrange appointments and visits, to organise the staff planning and to manage telephone calls with discretion;
- To prepare briefing materials and administrative notes for the staff for use on official missions, meetings, seminars and conferences;
- To participate in the organisation and preparation of staff or other meetings
- To make travel arrangements for the staff and other events’ participant.
- To manage mails correspondence, to receive and distribute to the other staffs.
- To make monthly planning and to perform other duties as required in the office.
- To provide support for the planning , implementation, and follow-up processes of FAS programmes
Vacancies Contact
Please address your applications to:
Femmes Africa Solidarité
8, Rue du Vieux-Billard
P.O.Box 5037
1211 Genève 11
Switzerland
For more information about FAS, please consult: www.fasngo.org

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Web Content Manager Geneva

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Shelter Centre is an NGO supporting communities impacted by conflicts and natural disasters by serving collaboration and consensus in humanitarian transitional settlement and reconstruction response.
Location: Switzerland (Geneva)
Closing date: 06 Apr 2008
Job Description

Organisation: Shelter Centre
Start date: ASAP
Location: Geneva
Consultant fee: c. 54,000–66,000 CHF per annum pro rata
Duration: Until 31st August 2008, with possibility of extension
Closing date: Sunday 6th April

This is an exciting opportunity to develop and manage the content for the online presence of Shelter Centre, and international non-governmental organisation, following the development of their new website. The new website, produced by some of the leading specialists in the open-source content management system, Drupal, uses the some of the latest technologies to support the community of practice working to provide shelter following humanitarian crises.

Shelter Centre is an NGO currently hosted by the International Federation of Red Cross and Red Crescent Societies, with an office in Cambridge hosted by the Humanitarian Centre.

Shelter Centre is a small office whose work includes the drafting and evaluation of guidelines, the development of policy, equipment, coordination tools and training, and the organisation and facilitation of meetings, conferences and workshops. The successful applicant can expect to spend a proportion of his or her time working on the duties supporting these functions.

The responsibilities of the post include:

- managing the content of the website, including writing, editing, and testing;
- researching new sources of news and information relevant to the sector, to ensure the site remains up-to-date;
- developing and maintaining an understanding of the community of practice of stakeholders to be supported;
- improving the number and variety of books available in the online Shelter Library;
- analysing site usage statistics and ensuring content is targeted at the needs of the sector;
- providing recommendations and drawing up specifications for further stages of development;
- other activities under the supervision of the co-directors, which may include drafting guidelines, research, report writing, and preparation of training materials.

Required experience/skills:

- university degree, graduate degree preferred;
- website management and development, including writing, editing and testing;
- use of analytics.

Preferred experience/skills:

- use of Drupal CMS, or other open source CMSs;
- use of PHP, ASP, HTML, SQL, and/or style sheets;
- developed and monitored user profiling;
- RSS aggregation;
- supported a community of practice;
- integrated information services;
- e-learning;
- interest in transitional settlements and shelter, town planning, architecture, construction.

This position is based in Geneva, under administration by the IFRC. This consultancy is initially until the end of August, with the possibility of extension.
Vacancies Contact
Applications, consisting of a CV and letter of motivation, should be sent to info@sheltercentre.org by Sunday 6th April. Telephone interviews will take place with short-listed candidates the following week. Face-to-face interviews will take place the week commencing 14th April.

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Associate Information Management Officer, P-1 Geneva

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Location: Switzerland (Geneva)
Closing date: 03 Apr 2008
Job Description

United Nations Core Values:
Integrity - Professionalism - Respect for diversity

Mailing address:
Palais des Nations
1211 Geneva 10
Switzerland
Fax: (+41 22) 917 0080
E-mail: ochavacancies@un.org

Date of issue: 27 March 2008
Post title and level: Associate Information Management Officer, P-1
Duty station: Geneva, Switzerland
Duration: 11 months
Vacancy Notice number: OCHA/G/57/2008
Deadline for applications: 10 April 2008
Date of entry: asap

The position is located in the Donor and External Relations Section of OCHA in Geneva.

Within the context of the implementation of the "Launching online" of the OCHA Contributions Tracking (OCT) system and the development of its second phase, the main responsibilities will include:

1-Testing the launching of OCT Phase I online, and analyzing the output data.
2- Preparing user requirements for OCT Phase II that matches the new features of the system.
3- Assisting in designing the strategy for development of OCT Phase II.
4- Assisting in the actual development of OCT Phase II, to improve the system’s capability in reporting, alerting, and tracking data.
5- Collecting problems and issues during testing and development period, closely coordinating with the programmer, and finding alternative solutions for the problems related to Phase II development.
6- Developing and adding new references to the document management and filing system structure that is merged with the OCT.
7- Providing assistance in implementing the contribution cycle (pipeline, pledge, paid) in the OCT.
8- Merging the input data of OCHA New York and Geneva through a centralized process using the new features of the system.
9- Defining and developing the logical system problem solving process, in drawing up the System Development Cycle.
10- Analyzing the "human computer interaction" (HCI). Comparing (HCI) phase one with phase two and measuring improvement and development.
11- Analyzing input and output data and comparing outputs in the two phases.
12- Testing and stabilizing the system during the development of Phase II.
13- Participating in helpdesk support for OCHA internal use of OCT Phase I and II.
14- Preparing a user-friendly manual which includes the new functions of OCT Phase II.
15- Providing training to the section’s staff on OCT Phase II.
16- Improving the user interface of the system.
Competencies:

Planning and Organizing - Demonstrate effective organizational skills and ability to handle work in an efficient and timely manner.
Commitment to continuous learning - Initiative and willingness to learn new skills and flexibility to changes in the assignment.
Technological Awareness - Fully proficient computer skills, particularly in using relevant information databases.
Communication - Ability to write in a clear and concise manner and to communicate effectively orally. Be able to make external contacts when necessary.
Teamwork - Good interpersonal skills, ability to work in a multi-cultural, multi ethnic, multi-time zone environment with sensitivity and respect for diversity.

Qualifications:

Education: Advanced university degree (Master’s degree or equivalent) on International Relations, Management, Sciences or related disciplines.
Experience: Progressively responsible professional experience in the field of information management, administration of relief response, or related fields. Candidates with only the first university degree must have at least two (2) years of professional experience in information management, administration of relief response, or related area.
Languages: Fluency in oral and written English.
Other skills: Knowledge of Internet-based information services, data management. Basic PC configuration/troubleshooting skills desirable.

Please note that applications received after the deadline will not be accepted.

All posts are subject to availability of funds.

Applications from qualified female candidates and from nationals of non- and under-represented countries are particularly encouraged.

Diploma of completed University degree may be requested in due course.

Applicants will be contacted only if they are under serious consideration.
OCHA retains the right to offer to suitable candidates similar positions at the same level in other duty stations, as and when required. For OCHA internal candidates, this is valid for posts at the same level only.

All applicants are requested to email the following documents to the OCHA Human Resources Section/AO at ochavacancies@un.org:

How to apply:

1. Cover letter, explaining why you consider yourself qualified and motivated for this particular position
2. Completed Summarized Personnel Information Form
3. Completed P-11 and P-11 Supplementary Forms

All Application Forms can be found by clicking on the following link:
http://ocha.unog.ch/OCHAvacancies/

It would be appreciated your stating your full name and the OCHA vacancy notice number (OCHA/G/57/2008) as the subject in your e-mail application.

Please send one email application for every vacancy announcement.
Vacancies Contact
Please see above for instructrions.

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Regional Chief of Human Resources Switzerland (Geneva)

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Location: Switzerland (Geneva)
Closing date: 17 Mar 2008
Job Description

If you are a passionate and committed professional and want to make a lasting difference for children, the world's leading children's rights organization would like to hear from you. UNICEF seeks a Regional Chief of Human Resources to be based in its Geneva, Switzerland Office.

You will be responsible for the management of Human Resources for three separate offices; the CEE/CIS Regional Office, Private Fundraising and Partnerships, and the Geneva-based EMOPS. This includes provision of strategic advise, guidance and direction to the Regional Director and the Heads of Country Offices in support of the country office programme management and administration on the full range of HR functions, including strategic planning, organizational development, recruitment, preparation of budgets, learning and training and interpretation and application of regulations and rules.
For the Private Fundraising and Partnership and EMOPS, you will oversee the management and direction of the full range of HR functions.
Your profile:

* Advanced university degree in Human Resources Management or a related field.
* Twelve years of progressively responsible professional work experience at national and international levels in human resources management, especially in the areas of human resources, planning and management, and eight years of which should be in a senior advisory capacity in developing countries.
* Proven ability to conceptualize, innovate, plan and execute ideas as well as impart knowledge and teach skills.
* Ability to express clearly and concisely ideas and concepts in written and oral form.
* Proven skills, in manpower planning and management of human resources.
* Good analytical and negotiating skills.
* Ability to organize and implement training.
* Computer skills, including internet navigation, and various office applications.
* Demonstrated ability to work in a multi-cultural environment, and establish harmonious and effective working relationships both within and outside the organization.
* Fluency in English and another UN language required. Knowledge of the local working language of the duty station is an asset.


If you have got experience of working in a similar capacity and want to make an active and lasting contribution to build a better world for children, send a detailed curriculum vitae in English, AND a duly completed United Nations Personal History form (available at www.unicef.org/employ), quoting VN-08-124 to: recruit.OPS@unicef.org. Applications should be received by 17 March 2008. Only candidates who are under serious consideration will be contacted.

UNICEF's salary and benefits package is based on the United Nations Common System; visit www.un.org/Depts/OHRM/salaries_allowances for further information.

UNICEF is committed to gender equality in its mandate and its staff. Well qualified candidates, particularly females are strongly encouraged to apply.
Vacancies Contact
recruit.OPS@unicef.org

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Deputy Head, Special Programmes Switzerland (Geneva)

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The Special Programmes Department primarily deals with DCAF’s projects on gender and security sector reform, “women in an insecure world”, trafficking in human beings and children and security, and the organisation of the bi-annual International Security Forum.

DCAF's Special Programmes Department is looking for an experienced, motivated, and flexible individual who will, together with the Head of the Department, manage a growing division as well as be responsible for the “gender and security sector reform” programme.

Candidates should meet the following criteria:

- At least five years of practical international experience in the gender and security area
- Project planning, budgeting, development and management experience in areas related to gender and security
- Team-leading experience and staff development
- Experience in designing and delivering training and presentations
- Track record in policy research and publications
- Experience in liaising with the SSR donor community and gender community
- Familiarity with the UN, EU and other intergovernmental organisations
- Regional background/experience in Africa and/or Asia desirable
- Availability to travel
- Excellent command of written and spoken English
- French and any additional language skills desirable
Vacancies Contact
a.ebnoether@dcaf.ch

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