CRS/Haiti is implanting the Reach Out Program for community services for PLHIV, OVC in five departments of Haiti (South, Nippes, Northwest, Grand Anse, and Artibonite). The program is funded by PEPFAR through the USAID/Haiti Mission. The program will include interventions in palliative care and support targeting PLHIV and OVC in the following areas: psychosocial support; health care services; training of community health workers; activities to support education for OVC, community mobilization and sensitization; home-based care; transportation and economic support; legal and life counseling; nutritional support; strengthening of health care referral networks and linkages with treatment facilities. The Program Manager (PM) will coordinate the execution of the CRS/Haiti Reach Out program, ensuring CRS program quality standards and donor compliance. S/he will have considerable responsibility in the implementation and direction of the project, staff supervision, partner relationships, and enabling community partners to have a clear and direct impact on the project’s participants and beneficiaries. The PM will supervise and provide technical and strategic guidance to teams implementing interventions. S/he will facilitate relationships with the Ministry of Health’s Departmental Directors, and, with Reach Out staff, build a network of community service providers, maintain and reinforce M&E systems, ensure reporting to USAID and CRS/HQ, and provide overall financial management of the project. This is an excellent opportunity for a public health and development professional to work in decentralized community services project. The PM will become part of a dedicated team of CRS and partner professionals.

Job Responsibilities:

Program Quality

1. Ensure that the necessary staff and systems are in place to ensure quality implementation of Reach Out;
2. Provide leadership and guidance to a network of local community partners delivering comprehensive palliative care services;
3. Ensure the program has the necessary design, monitoring, and evaluation (DME) systems consistent with CRS/Haiti’s DME protocols;
4. Coordinate, in collaboration with regional technical advisors (RTAs), CRS/Haiti DME Coordinator, and the Head of Programming (HOP), the execution of baseline surveys and mid-term and final evaluations;
5. Facilitate and coordinate annual and quarterly planning and review exercises aimed at developing/revising work plans, budgets, partner contracts/SOWs, and M&E systems;
6. Coordinate the appropriate and timely documentation and dissemination of best practices and lessons learned from the program;
7. Ensure that all program-related documents (project and technical documents) are properly maintained in accordance with a standard filing system;
8. Mentor and supervise national staff by providing guidance and coaching in the preparation and monitoring of annual performance and development plans;
9. Work with program staff to identify key training/capacity building needs, including proposal development and monitoring and evaluation skills;
10. Work with program staff to develop and update job descriptions for each staff annually;
11. Take the lead in the identification of recruitment and consultant needs: develop JDs/SOWs and participate in the selection process. Budgeting, financial planning and reporting;
12. Comply with CRS and donor regulations and requirements for financial accountability and for ensuring that USAID receives timely and accurate financial reporting;
13. Ensure timely and accurate narrative reporting according to the donor requirements;
14. Working with the finance department to ensure budget planning (annual budget planning, Cash Forecast, SUN Budgets), analysis, budget monitoring and financial reporting.

Donor Relations

1. Maintain frequent and productive communication with USAID Health Office and communicate important issues to the HOP and CR when necessary;
2. Anticipate and fulfill donor information needs. This includes ensuring that donor contributions are efficiently used as per donor regulations, reporting requirements are met, and regular information requests are responded to in a timely, pro-active manner;
3. Identify issues arising from the evolving relationship with the donor and present analysis and solutions to the Head of Programming and CR;
4. Maintain CRS relationships with donor technical teams and take action on technical issues in need of follow-up.


1. Represent CRS with USAID/USG team with regard to the Reach Out program;
2. Represent the agency before government officials, partners, especially important is the relationship with the Ministry of Health and MOH Departmental offices ;
3. Maintain and/or develop productive relationships and communication with the relevant contact people in key Government Ministries, local Catholic Church partners, counterpart institutions and NGOs, foreign and local NGO community, UN Missions, USAID;
4. Represent CRS/Haiti as appropriate in regional/agency HIV/AIDS initiatives.

1. Work with the AIDSRelief COP, AidsRelief team, and the HOP to ensure integration with AIDSRelief Consortium and other OVC programs in CRS/Haiti;
2. Work with Internal Audit toward the development and reinforcement of partner administrative and financial systems. Participate in internal audits and coordinate the response to recommendations

Supervisory Responsibilities: Regional staff

Key Working Relationships:

Internal: Head of Programming, Country Representative, Deputy Regional Director for Program Quality (LACRO), LACRO/PQSD RTAs for HIV/AIDS and DME, CRS/Haiti DME Coordinator.

External: CRS implementing partner organizations, USAID/Health Office, other NGOs implementing programs in HIV/AIDS and TB, Ministry of Public Health and Population (MSPP)


1. Masters degree in Public Health or social sciences or significant experience managing HIV programs involving hospitals, clinics, and local communities;
2. At least two to three years management experience including local staff with significant medical expertise
3. At least three years living and working overseas, with HIV programming experience;
4. Ability to work with a variety of local partners of different types, government, community, and NGO
5. Prior experience working with USAID/PEPFAR-funded projects highly desired;
6. Ability to professionally represent CRS to other organizations, preferably with experience collaborating with the Church;
7. Ability to function effectively as part of a multi-cultural team;
8. Excellent communication skills and writing skills;
9. Excellent collaboration, management, and strategic planning skills;
10. Extensive knowledge of proposal-writing and budgeting;
11. Computer proficiency in Word, PowerPoint, Excel, and Outlook;

Personal/Professional Skills:

1. Results-oriented, assertive and forward thinker
2. Team player and committed to impart knowledge
3. Ability to work well with others in stressful environment

Physical Requirements/Environment: Based in Port-au-Prince with frequent travel to project target areas and sub offices. Willingness to travel 35% of the time within the country program to visit project sites.

Foreign Language Required: Written and verbal proficiency in English and verbal proficiency in French is required.

Disclaimer Clause: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.
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To apply for this position please visit the Catholic Relief Services website at Regrettably, email submissions can not be accepted.